Refund Policy

Last updated: July 2026

Because each workflow you run consumes real, non-recoverable AI processing costs on our end, refunds are limited to a short window before meaningful usage occurs. Outside that window, cancellation stops future billing but the current billing period is not refunded.

48-Hour, Low-Usage Refund Window

Paid plans are refundable within 48 hours of the charge date, and only if the account has run fewer than 2 workflows since that charge. This applies to both the initial purchase and each renewal charge. Once either condition is no longer met — 48 hours have passed, or you've run 2 or more workflows — the charge is final.

Monthly and Annual Plans

Refund available only within 48 hours of the charge date AND with fewer than 2 workflows run since that charge
No prorated or partial refunds outside that window, including for annual plans
You may cancel anytime to prevent future charges; your access continues until the end of the current billing period

Exceptions Considered Case-by-Case

Outside the window above, we'll still review refund requests for extenuating circumstances — for example, a duplicate charge, a billing error, or a proven, sustained service outage. These are evaluated individually and are not guaranteed.

How to Request a Refund

Email support@gpabot.ai with the email address associated with your account. To manage or cancel your subscription directly, use the Stripe Billing Portal from your account page.

Processing Time

Refund requests are processed within 1-3 business days. Once processed, it may take 5-10 business days for the refund to appear on your statement, depending on your payment provider.

Exceptions

Refunds are not available for accounts terminated due to a violation of our Terms of Service
Promotional or discounted plans may have modified refund terms, which will be communicated at the time of purchase

Cancellation vs. Refund

Cancelling your subscription and requesting a refund are different actions:

Cancellation stops future billing. You retain access to paid features until the end of your current billing period.
Refund returns the payment for the current billing period. Access to paid features ends once the refund is processed.

Questions?

If you have any questions about our refund policy, please reach out to us at support@gpabot.ai. We're happy to help.